bCasino Terms and Conditions

Welcome to bCasino. These Terms and Conditions govern your use of our website, our platform and all services we provide, including our b casino online games, bonuses, and account features. By registering an account with us, you confirm that you have read, understood and agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our services.

Who We Are

bCasino is operated by Green Feather Online Limited, a company registered under the laws of Malta with Company Number C 80735, registered address Elite Business Centre, Trejqa Ta' Box Box, Msida MSD 1840, Malta. We hold a licence issued by the Malta Gaming Authority, licence number MGA/B2C/445/2017, issued on 16 January 2019. Transactions made through our online casino b services appear on your card statement as Green Feather Online.

Our operations are governed by the laws of the Republic of Malta, and the courts of Malta hold exclusive jurisdiction over any dispute arising from your use of bCasino. For data protection matters, you may contact our data protection officer at dpo@greenfeatheronline.com.

Eligibility to Use Our Services

To open an account and use our b app or website, you must be at least 18 years old, or 21 years old if you reside in Estonia, or the age of majority applicable in your country, whichever is greater. We do not permit registration from residents of the United States of America, Israel, the United Kingdom, Jersey, Guernsey, or the Isle of Man. We may update our list of restricted territories at any time without prior notice.

• We require that you register using accurate and truthful personal information.
• You must not access our services using a VPN, proxy, hosting service or any tool that masks your true location or device identity.
• We reserve the right to block accounts and withhold winnings where such circumvention is detected.
• Where you are found to have registered from a restricted country, we will remove your balance and close your account.

Registering Your Account

You can complete your b register process through our website or our mobile-optimised b casino app. We allow one account per player, household and IP address. Once registered, you can use your b login credentials to access your account on both desktop and mobile devices. We may request identity verification at any stage, and full verification is mandatory once your cumulative withdrawals reach 2,000 EUR or the equivalent in your account currency.

Your account currency is selected at registration and is set to NZD by default for New Zealand players. Changing your account currency requires contacting our customer support team, and in some cases may require opening a new account, with any existing balance converted at the prevailing exchange rate.

Deposits

We accept deposits through more than 20 payment methods, including Visa, MasterCard, Skrill, Neteller, Payz, Trustly Pay, Paysafecard, AstroPay and several local options such as PIX, SPEI and Interac. Minimum deposit amounts vary by currency, for example NZD 5 for New Zealand players, and the maximum single deposit is 7,000 EUR or its equivalent. We do not accept cash deposits, corporate or business payment accounts, or funds transferred from third parties, loans or gifts unless expressly approved by us in writing.

Withdrawals

We process withdrawal requests using the same payment method used for your deposit wherever possible, and in some circumstances we may require payment to a verified bank account or bank card held in your own name. Minimum withdrawal amounts also vary by currency, starting from NZD 20 for our New Zealand players. Our monthly withdrawal limit over a rolling 30-day period is NZD 20,000 or 15,000 EUR equivalent, calculated separately from your deposit activity. Maximum daily winnings that may be withdrawn are capped at 100,000 EUR or equivalent within a 24-hour period.

• We aim to process every b withdrawal request within three working days.
• Card and bank transfer withdrawals may take up to a further 4 working days to reach you; online wallet withdrawals are instant once processed.
• We may apply an administrative fee of 15%, minimum 10 EUR, on funds not played through at least three times.
• Withdrawals originating from free spins or no-deposit bonuses are capped at 100 EUR.
• Progressive jackpot payouts are exempt from standard limits but may require up to 14 additional days for processing.

Bonuses and Promotions

We offer a range of promotions, including our Welcome Package worth up to NZD 1,200 and 100 free spins across your first three deposits. This is one of the most popular b casino bonus codes offers we run, alongside our b casino no deposit bonus opportunities and recurring weekly promotions such as Monday Power, Extra Lucky Wednesdays and Cashback Express. Full terms, including wagering requirements, expiry periods and maximum bet limits, are published on each individual promotion page and form part of these Terms.

Standard wagering on our welcome offer is 40 times the bonus plus deposit amount, with free spins wagering set at 25 times. Bonuses expire seven days after being credited unless stated otherwise, and any unused bonus funds, along with related bets and winnings, are removed if wagering is not completed in time. We may decline to credit a b bonus code or b promo code where your balance exceeds EUR 1 at the time of deposit, where a withdrawal is pending, or where another bonus is already active on your account.

Our VIP Program rewards loyal players with a dedicated account manager, tailored offers, faster withdrawals and exclusive gifts. We also operate a Gamification system including Coins, a Login Rewards Calendar and the Bonus Crab feature, where Coins carry no cash value and are redeemable only through our in-platform Shop.

Responsible Gaming

We are committed to supporting responsible play across our b slots, live casino and table game offering. We provide tools that allow you to set deposit limits, session reminders and self-exclusion periods directly through your account. If you feel your gambling is becoming a concern, we encourage you to contact our support team for guidance and access to independent resources.

Account Suspension and Closure

We reserve the right to suspend or close your account where we suspect fraud, breach of these Terms, or any attempt to exploit our bonus system through improper wagering behaviour, including low-margin betting or use of feature-buy functions during bonus play. An account inactive for 12 months may incur a monthly maintenance fee, and accounts dormant for 30 months or more may have remaining balances returned where possible.

Disputes and Complaints

If you have a concern about our service, we ask that you first raise it with our customer support team through live chat, available 24/7, or by email at support@bcasino.com. Complaints must be raised within six months of the incident. We target a resolution within 10 working days, extendable by a further 10 working days where needed. If a resolution cannot be reached, you may escalate the matter to eCOGRA as our alternative dispute resolution entity, or to the Malta Gaming Authority via support.mga@mga.org.mt.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We recommend reviewing this page periodically. Continued use of our b casino platform after changes are published constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, your b deposit, a pending b withdrawal, or any other aspect of our service, please reach out to us at support@bcasino.com. For data protection enquiries, contact our officer at dpo@greenfeatheronline.com. We are here to help you enjoy a safe and transparent experience with us.